After he left, I realized that the problem was still there. They refused to do this but did replace the originally installed *** with a different *** pump. I told him I also preferred for them to just use the same model pump that was previously in use since I knew that one worked well. It had been running in the wrong orientation for over 10 days at this point so I was concerned that it'd been damaged. Even after reversing it, the pump was making a weird noise so I asked him to replace it with a new pump. On, the original technician (Jesse G) came to the house to fix the installation. ![]() He said that he will have the original technician come out repair the pump. At this point their supplied pump had been running in the incorrect orientation for 10 days. Upon examining the installation, he realized that *THE PUMP WAS INSTALLED BACKWARDS BY THE ORIGINAL TECHNICIANand is the reason why it wasn't working. On, Jamey E from G-force came out to try to figure out what was wrong. I again called G-force to let them know the problem is still not fixed. We had hot water when the technician was present but once they left, the pump stopped functioning properly. He came out, removed and reinstalled the pump and said that he thinks it's an issue with our water. On G-Force sent Tim E to try to figure out what was wrong. I called G-force to let them know it's still not fixed. The pump seemed to work while they were present but once I tried the hot water a few hours later after they left, nothing. They said that the issue is due to a problem with the water in our area. ![]() They removed the unit and reinstalled it. He brought one of their master plumbers with him. The sent the same technician out 2 days later on to diagnose the problem. I called G-force to make them aware of the issue. G-force insisted on replacing it with a pump from *** since it's supposedly a "higher quality unit." The install was completed but after they left, I realized that the pump was not working properly. My original pump was from *** Thermotech model number ***. On December 8th 2018, I hired G-Force Plumbing to replace a broken hot water recirculation pump. It's incredible that they still expect to be paid even though they didn't fix the problem AND I returned their pump to them. I'm still disputing the $750 charge with them on my credit card. After 7 visits they still could not manage to get a hot recirculation pump working. Call us today to schedule a plumber to visit your home.I can't stress enough how much I would NOT recommend doing business with this company. With the plumber professionals at Roto-Rooter, you can rectify plumbing problems in a swift and efficient manner. Our plumbers are available throughout the day to resolve any plumbing problems that may arise during an inopportune time. Because our plumbers are well qualified for their work, we can guarantee estimates and the full completion of the job that has been requested by a customer. This reincforces our commitment to offering high-quality plumbing services that our customers can rely on. Dunwoody Plumbers You Can Trustĭunwoody residents depend on our plumbers so we only staff licensed plumbers to work under the Roto-Rooter franchise. Contact us today, and your call will be answered by a trained customer service representative to schedule your appointment at a convenient time. Because of our many years of experience, we stand by our estimates and guarantee our plumbing work. ![]() ![]() Serving America with top-notch plumbing service for over 85 years, Roto-Rooter is Dunwoody's top choice for quality plumbing service. Roto-Rooter does not charge extra for plumbing or drain service on nights, weekends or holidays and there’s no trip charge. We definitely understand plumbing emergencies tend not to occur during regular daytime hours. We are available 24/7 and have been serving customers in the Dunwoody community with our plumbing services for decades. Our local plumbing services are provided by seasoned plumbing professionals who can take care of any problems… from routine plumbing service, maintenance and repairs, to leaky toilets, clogged drains, and bigger, more complex plumbing emergencies. Roto-Rooter is a licensed plumber in Dunwoody, GA providing a full selection of residential and commercial plumbing services ranging from drain cleaning and toilet repair to leak detection. Dunwoody Plumbing and Drain Solutions: Licensed Dunwoody Plumber Providing Emergency Plumbing and Drain Services 24/7
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